Last updated: 22.11.2025.

At BabyDreamHaven (“we,” “our,” “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, babydreamhaven.com (the “Site”), or make a purchase from us. By using our Site, you agree to the practices described in this Policy.

1. Information We Collect

We collect several types of personal information to provide you with the best possible shopping experience.

Personal Identification Information

When you place an order, create an account, subscribe to our newsletter, or contact customer support, we may collect:

• Your name
• Email address
• Shipping and billing address
• Phone number
• Order history and preferences

Payment Information

All payment information is securely processed by third-party payment providers such as Shopify Payments, PayPal, or Stripe.

We do not store or have access to your full credit card details.

Device & Browsing Information

When you visit our Site, we automatically collect:

• IP address
• Browser type
• Time zone
• Cookies
• Pages visited and browsing patterns
• Referral URLs

This information helps us improve our website performance and customer experience.

Customer Communication

If you contact us by email, form, or chat, we store that communication to assist with your inquiry and maintain service quality.

2. How We Use Your Information

We use your personal information for purposes such as:

• Processing and fulfilling your orders
• Providing customer support
• Managing your account
• Improving website functionality and user experience
• Running analytics and performance tracking
• Sending marketing emails (only with your consent)
• Enhancing security and preventing fraud

We do not sell or rent your information to third parties.

3. Sharing Your Information

We may share your information with trusted partners who help us operate our business, including:

• Shopify, our ecommerce platform
• Payment processors (Shopify Payments, PayPal, Stripe)
• Shipping carriers and fulfillment partners
• Analytics providers (Google Analytics, Meta Pixel)
• Email marketing platforms

These third parties only use your data to perform services on our behalf and must protect your information under strict confidentiality.

4. Cookies

We use cookies to enhance your browsing experience. Cookies allow us to remember your login status, cart items, preferences, and traffic data.

You can disable cookies in your browser settings, but doing so may affect certain functionality of the Site.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it. Under GDPR, you may request deletion at any time.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccuracies
• Request deletion
• Restrict processing
• Object to marketing
• Request a copy of your data

To exercise any of these rights, contact us at info@babydreamhaven.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised “Last Updated” date.