Last updated: 24.11.2025.

Welcome to BabyDreamHaven. These Terms & Conditions (“Terms”) govern your use of our website, babydreamhaven.com (the “Site”), and your purchase of any products offered by us (“Products”). By accessing or using the Site, you agree to follow and be bound by these Terms.

1. Use of Our Website

By using this Site, you confirm that:

• You are at least 18 years old or accessing under the supervision of an adult
• All information you provide at checkout is accurate and complete
• You will not use the Site for illegal, abusive, or harmful activity
• We reserve the right to refuse service, cancel orders, or block access if these Terms are violated.

2. Product Information & Safety

We specialize in baby comfort products designed to support peaceful, supervised rest. Product descriptions, photos, and pricing are presented as accurately as possible, but slight variations may occur.

Safety Notice:
Our products must always be used responsibly and under adult supervision. BabyDreamHaven is not liable for accidents, injuries, or harm caused by misuse or failure to follow instructions.

3. Pricing & Payments

All prices on our Site are listed in your local currency or the store’s default currency. We reserve the right to update prices at any time.

By completing a purchase, you authorize us-or our payment processors-to charge your selected payment method for the total order amount.

4. Order Acceptance

We may refuse or cancel any order for reasons including:

• Suspected fraud
• Incorrect information
• Product unavailability
• Purchase limit concerns

If your order is canceled, we will notify you via email.

5. Shipping

Shipping times shown on the Site are estimates and may vary depending on location, customs, carrier delays, and seasonal demand. Once an order has shipped, delays are outside our control.

For full details, please review our Shipping Policy.

6. Returns & Refunds

We want you to feel confident in your purchase. You may request a return or exchange within 30 days of receiving your order, provided the item is unused and in original packaging.

Due to the hygienic nature of baby products, used items cannot be returned.

For full details, please review our Return & Refund Policy.

7. Third-Party Services

Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell products to you.

We may use third-party services such as:

• Payment processors
• Shipping carriers
• Analytics and advertising partners

These partners only use your information as necessary to perform their services. We are not responsible for the content or practices of third-party websites you may be redirected to.

8. Prohibited Uses

You may not use the Site:

• For fraudulent activity
• To violate laws or regulations
• To send harmful code, spam, or malicious software
• To scrape, copy, or misuse any content

Violation of this section may result in termination of service and potential legal action.

9. Disclaimer of Warranties

Our website and products are provided “as is” and “as available”.
We do not guarantee:

• Uninterrupted or error-free access to the Site
• Exact color, appearance, or availability of products
• That information will always be entirely accurate, complete, or current

You use the Site and Products at your own risk and discretion.

10. Limitation of Liability

To the fullest extent permitted by law, BabyDreamHaven is not liable for:

• Indirect, incidental, or consequential damages
• Injuries resulting from the misuse of baby products
• Losses caused by delays, shipping carriers, or unauthorized use of your account

Our total liability for any claim shall not exceed the amount you paid for the Product in question.

11. Indemnification

You agree to indemnify and hold BabyDreamHaven harmless from any claims, losses, or damages arising from your misuse of the Site or Products, or your violation of these Terms.

12. Changes to These Terms

We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

13. Contact Information

Questions about the Terms of Service should be sent to us at info@babydreamhaven.com

Motiff Solutions LTD
71-75 Shelton Street, Covent Garden, London,
United Kingdom, WC2H 9JQ
Company Number: 15120342